Privacy Policy

Last updated: January 2025

1. Introduction

VegaStars ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our site and services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree to any part of this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect the following information when you register and use our services:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Physical address
  • Payment information (credit cards, e-wallets)
  • Identity verification documents

2.2 Technical Information

  • IP address
  • Browser type and version
  • Operating system
  • Cookies
  • Activity and transaction logs

3. How We Use Your Information

We use your personal information for the following purposes:

  • Creating and managing your account
  • Processing financial transactions
  • Verifying your identity and complying with legal requirements
  • Providing customer service and technical support
  • Sending important notifications about your account and our services
  • Providing promotional offers and bonuses (with your consent)
  • Improving our services and user experience
  • Preventing fraud and ensuring platform security
  • Complying with legal and regulatory obligations

4. Information Sharing

We may share your information with the following parties:

4.1 Service Providers

We share information with third-party service providers who help us operate our business, such as payment processors, hosting service providers, and technical support service providers.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or government authority requests.

4.3 Rights Protection

We may disclose information if we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or comply with the law.

5. Data Security

We implement strict security measures to protect your personal information from unauthorized access, disclosure, modification, or destruction. Our security measures include:

  • 256-bit SSL/TLS encryption for all transmitted data
  • Advanced firewalls and intrusion detection systems
  • Two-factor authentication (2FA) for user accounts
  • Secure data storage with regular backups
  • Limited employee access to personal data
  • Regular security audits and penetration testing

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our site
  • Improve site functionality and services
  • Provide personalized content and advertisements

You can control cookies through your browser settings, but disabling them may affect certain features of the site.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you
  • Correction: You can request correction of any inaccurate or incomplete information
  • Deletion: You can request deletion of your personal information under certain circumstances
  • Restriction: You can request restriction of processing your information under certain circumstances
  • Portability: You can request transfer of your information to a third party
  • Objection: You can object to processing your information under certain circumstances

To exercise any of these rights, please contact us at: privacy@vegastarsarabia.org

8. Data Retention

We retain your personal information as long as your account is active or as necessary to provide our services to you. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you close your account, we may retain some information for the following purposes:

  • Complying with legal and regulatory requirements
  • Resolving disputes or enforcing agreements
  • Preventing fraud and abuse
  • Archival and statistical purposes

9. Children's Privacy

Our services are intended for adults only (18 years and older). We do not knowingly collect personal information from children under 18 years of age. If we learn that we have collected personal information from a child under 18 years of age, we will take steps to delete that information immediately.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date at the top.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or inquiries about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@vegastarsarabia.org
  • Support: support@vegastarsarabia.org
  • Website: vegastarsarabia.org